MAINTENANCE

Principal

Coffee | Equipment | Solutions

Our Solution

Just like your car or air conditioner, your coffee equipment requires regular maintenance. Don’t wait until a disaster interrupts your business to give your equipment the attention it deserves. Principal Coffee Equipment Solutions is a service that facilitates repairs, installs, maintenance and distribution of premium specialty coffee-related equipment with our trusted network of service technicians. Our staff aims to provide expert, comprehensive coffee equipment service and support to coffee brewers in our community.

Our Programs

Principal CES believes in the value of building strong partnerships focused on shared success. We coordinate “by the hour” services and popular preventative maintenance subscription services for customers who wish for a more hassle-free approach to managing equipment health.

 

The difference in our approach is in how we envelope your success into our business model. The majority of our existing and new service customers prefer for their equipment maintenance to be managed by a team of coffee professionals who are laser focused on keeping their equipment operational versus the traditional model where “we only get paid if it breaks.” We disincentivize the need for down-time, saving you money and the frustration that comes with being unable to serve your customers. 

 

Reverie partners with a reputable service provider, Espresso Tech Service Company, to provide comprehensive maintenance and repair to your coffee equipment. ESTC has been in business since 1996 and offers expert support across 12 states with over 30 technicians. Reverie engages ESTC to maintain our own coffee equipment, so you know we trust their work. We work closely with them to guarantee all our customers’ service needs are anticipated and fully resolved. ESTC even operates a workshop on our campus for ease of service. 

Regular Maintenance Keeps Performance Up and Costs Down

Just the Wear and Tear Facts

  • Valves, seals, and flow restrictors have limited service lives
  • Brew heads and steam wands can leak, weakening extraction and aeration
  • Improperly treated water can deposit scale or corrode equipment
  • Grinder burrs collect used grounds and wear down
  • Level probes and temperature probes require periodic cleaning

Manufacturers Recommend

  • Valves, seals, and flow restrictors be replaced biannually
  • Rebuilding steam wand valves biannually
  • Reverse osmosis filters be replace annually
  • Grinders be cleaned quarterly
  • Level probes and temperature probes be cleaned biannually

Ready to Get Started?

Are you ready to get away from the typical equipment service provider that is more concerned about equipment breaking than keeping you open for business? There’s no harm in contacting our team to see how we can help you. We’ll even provide you a few referrals for service if we’re not a great fit.

Thank you! We look forward to serving you! Andrew Gough Service Manager service@principal.coffee 316-393-8877 To better coffee!

Learn more about commercial coffee equipment maintenance

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